Client Support Associate - Work from home

Job Description:

Devon Energy is seeking a Client Support Associate to join our team on a part-time basis. This position will allow you to work remotely from your home in Houston, Texas, providing support to our clients. As an Associate Level role, we are looking for candidates with at least 3 years of experience in a similar position.

Responsibilities: - Provide excellent customer service to our clients via phone, email, and chat - Assist clients with any questions or issues they may have regarding our products or services - Maintain accurate records of client interactions and transactions - Collaborate with other team members to ensure a seamless customer experience - Stay up-to-date on product knowledge to better assist clients - Meet and exceed client satisfaction goals - Handle client complaints and provide appropriate solutions within a timely manner - Work with the sales team to identify opportunities for upselling or cross-selling products and services

Requirements: - Motivated and passionate about providing exceptional customer support - Excellent time management skills to prioritize tasks effectively - Ability to adapt to changing situations and think on your feet - Strong communication skills, both written and verbal - Proficient in Microsoft Office and other relevant software - High school diploma or equivalent required, college degree preferred - Customer service experience in a fast-paced environment - Ability to work independently and as part of a team

Benefits: - Medical coverage - Training and professional development opportunities - Gym membership - Flexible work hours - Positive and inclusive working environment where colleagues are treated like extended family

Equal Opportunity Statement: Devon Energy is an equal opportunity employer and is committed to building a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Devon Energy is dedicated to providing equal opportunities for all employees and applicants.

Deadline to Apply: June 16, 2024

If you possess the required experience and skills, and are looking for a rewarding opportunity to work with a supportive team in a dynamic environment, we encourage you to apply and join us at Devon Energy as a Client Support Associate.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.