Client Support Manager

Job Description:

Realogy Holdings is seeking a part-time Client Support Manager to join our team in Charlotte, North Carolina. As a mid-to-senior level professional with at least 6 years of experience in a similar role, you will be responsible for managing client relationships and providing exceptional support to ensure their satisfaction.

Responsibilities: - Manage and build relationships with clients to understand their needs and provide tailored support solutions - Conduct regular check-ins and communication with clients to address any issues or concerns - Collaborate with internal teams to ensure timely resolution of client inquiries and escalations - Coordinate with sales and marketing teams to develop strategies for client retention and growth - Provide training and guidance to clients on using our products or services effectively - Analyze client feedback and data to identify trends and make recommendations for process improvements

Requirements: - Reliable and driven individual with a strong work ethic - Exceptional attention to detail and strong people management skills - Proven experience in client support or account management roles - Excellent communication and relationship-building skills - Ability to work independently and collaborate with cross-functional teams - Proficiency in Microsoft Office and CRM software - Bachelor's degree in business, marketing, or a related field preferred

Benefits: - Employee discounts on company products and services - Profit sharing opportunities - Company-provided equipment for remote work

Working Environment: As a Client Support Manager at Realogy Holdings, you will have the opportunity to collaborate with colleagues worldwide, fostering a global village mentality. You will be part of a dynamic team that values diversity and innovation, working together towards common goals.

Deadline to Apply: June 26, 2024

Equal Opportunity Statement: Realogy Holdings is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds and strive to create a supportive and respectful environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.