Client Support Officer

Job Description:

Booz Allen Hamilton is seeking a part-time Client Support Officer to join our team in Austin, Texas. As an Entry Level position, we are looking for individuals with at least 1 year of experience who possess the personality traits of independence and resilience. The ideal candidate will also have strong soft skills in persuasion and communication.

Responsibilities: - Provide excellent customer service to clients, responding to inquiries and resolving issues in a timely and professional manner - Assist with client onboarding and account management processes - Work closely with other team members to ensure client satisfaction and retention - Develop and maintain relationships with clients, understanding their needs and recommending solutions - Collaborate with internal departments to address client needs and improve overall service delivery - Stay up to date on industry trends and best practices to provide clients with accurate information and guidance

Requirements: - Bachelor's degree in Business Administration, Marketing, or related field - 1+ years of experience in customer service or client support - Strong communication skills, both written and verbal - Ability to work independently and as part of a team - Resilient attitude and ability to handle challenging situations with professionalism - Experience using CRM software is a plus

Benefits: - Retirement plan - Profit sharing - Disability insurance

Working Environment: At Booz Allen Hamilton, we offer a dynamic workplace that values teamwork, innovation, and shared success. Our diverse team of professionals collaborates on challenging projects that drive positive change for our clients and society as a whole.

Deadline to Apply: July 3, 2024

Equal Opportunity Statement: Booz Allen Hamilton is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.