Remote Client Support Representative

Job Description: Aetna, a leading health insurance company, is seeking a Remote Client Support Representative to join our team in Indianapolis, Indiana. This part-time entry-level position requires at least 1 year of experience in customer service. As a Remote Client Support Representative, you will be responsible for providing excellent customer service to our clients, answering inquiries, resolving issues, and ensuring client satisfaction.

Responsibilities: - Handle inbound and outbound calls from clients regarding their insurance policies - Provide accurate information and guidance on insurance products and services - Assist clients with claim inquiries, billing issues, and general policy information - Document all interactions with clients in the company database - Collaborate with team members to ensure timely resolution of client issues - Adhere to company policies and procedures for handling client inquiries and escalations

Requirements: - 1 year of experience in customer service or related field - Reliable and hardworking personality traits - Strong planning and organization skills - Ability to work well in a team environment - Excellent communication and interpersonal skills - Proficiency in using computer systems and databases - High school diploma or equivalent

Benefits: - Company-provided equipment for remote work - Profit sharing opportunities - Parental leave benefits - Opportunities for career growth and development

Working Environment: As a Remote Client Support Representative at Aetna, you will thrive in an energetic and rapidly evolving work setting. Our team values collaboration, innovation, and dedication to providing exceptional service to our clients.

Deadline to Apply: June 28, 2024

Equal Opportunity Statement: Aetna is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.