Client Support Representative

Job Description:

Terex, a leading industrial equipment manufacturing company, is seeking a Client Support Representative to join our team in Indianapolis, Indiana. This part-time entry-level position is perfect for individuals looking to gain experience in customer service and support.

Responsibilities: - Communicate with clients via phone, email, and in-person to address their inquiries and resolve any issues in a timely and professional manner - Provide product information, pricing, and availability to clients - Process orders and manage returns and exchanges - Collaborate with internal departments to ensure client satisfaction - Keep accurate records of client interactions and transactions - Work towards achieving sales targets and KPIs - Attend training sessions to stay updated on product knowledge and customer service best practices

Requirements: - High school diploma or equivalent - Excellent communication and negotiation skills - Ability to work independently and prioritize tasks effectively - Reliable and punctual - Strong attention to detail - Proficient in Microsoft Office Suite - Previous experience in customer service is a plus, but not required

Personality traits: - Independent: Ability to work autonomously and take initiative - Reliable: Consistently meet deadlines and deliver high-quality work

Soft skills: - Negotiation: Ability to effectively communicate and reach mutual agreements with clients - Communication: Excellent interpersonal skills and the ability to convey information clearly and concisely

Benefits: - Paid overtime - Medical coverage - Joining Bonus

Working Environment: We strive to pursue excellence in every endeavor, setting a high standard for achievement in all that we do. Our team is supportive and dedicated to helping each other succeed.

Equal Opportunity Statement: Terex is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating an inclusive workplace where all team members feel valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.