Client Support Representative

Job Description:

Rite Aid is seeking a confident and resourceful Client Support Representative to join our team in Fort Worth, Texas. This part-time entry-level position is perfect for individuals looking to kickstart their career in customer service and support.

Responsibilities: 1. Provide exceptional customer support to clients via phone, email, and chat 2. Resolve client inquiries and issues in a timely and professional manner 3. Document all client interactions and follow up as needed 4. Collaborate with cross-functional teams to ensure client satisfaction 5. Identify opportunities for process improvement and recommend solutions 6. Stay up-to-date on product knowledge and industry trends to best assist clients

Requirements: 1. High school diploma or equivalent 2. Strong communication and problem-solving skills 3. Adaptability to handle a fast-paced and dynamic work environment 4. Ability to work independently and as part of a team 5. Previous experience in customer service is a plus but not required

Personality Traits: 1. Confidence in interacting with clients and colleagues 2. Resourcefulness in finding solutions to client issues

Soft Skills: 1. Adaptability to changing priorities and situations 2. Problem-solving skills to quickly address client needs

Benefits: 1. Relocation allowance for eligible employees 2. Profit sharing opportunities 3. Retirement plan options

Working Environment: At Rite Aid, we encourage calculated risk-taking to drive innovation and progress. Our team is driven to continuously improve and provide the best possible support to our clients.

Equal Opportunity Statement: Rite Aid is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and are dedicated to creating a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.