Remote Contact Center Assistant

Job Description:

Boston Scientific is seeking a Remote Contact Center Assistant to support our contact center operations in Charlotte, North Carolina. This part-time position is ideal for entry-level candidates with at least 1 year of experience who are passionate, energetic, and possess strong analytical and innovative skills.

Responsibilities: - Assist with handling customer inquiries via phone, email, or chat - Provide timely and accurate information to customers - Collaborate with team members to resolve customer issues - Maintain a high level of professionalism and customer service at all times - Perform data entry and maintain customer records - Assist with various administrative tasks as needed

Requirements: - At least 1 year of experience in a customer service or contact center role - Excellent communication skills, both written and verbal - Strong problem-solving abilities and attention to detail - Ability to work independently and as part of a team - Proficiency in Microsoft Office suite - Ability to work remotely and manage time effectively - Passionate and energetic personality traits - Strong analytical and innovative skills

Benefits: - Paid overtime - Paid Time Off (PTO) - Disability insurance

Working Environment: At Boston Scientific, we strive to pursue excellence in every endeavor, setting a high standard for achievement. Our team is dedicated to delivering exceptional customer service and creating a positive work environment for all employees.

Equal Opportunity Statement: Boston Scientific is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Deadline to apply: July 7, 2024

We look forward to receiving your application and welcoming you to our team at Boston Scientific.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.