Contact Center Assistant

Job Description:

Microsoft is seeking a motivated and dedicated Contact Center Assistant to join our team in Washington, D.C. This part-time entry-level position is perfect for individuals who are looking to gain experience in a corporate setting. As a Contact Center Assistant, you will be responsible for providing support to the contact center team in various administrative tasks.

Responsibilities: - Answering and directing phone calls - Responding to customer inquiries via email or chat - Assisting with data entry and record-keeping - Conducting research on customer issues - Assisting with scheduling appointments and meetings - Supporting contact center team members with ad-hoc tasks as needed

Requirements: - High school diploma or equivalent - Strong organizational and planning skills - Excellent research abilities - Ability to work effectively in a fast-paced environment - Strong communication skills - Proficient in Microsoft Office Suite

Personality Traits: - Motivated - Dedicated

Soft Skills: - Planning - Research

Benefits: - Travel & spending expenses - Life insurance - Gym membership

Working Environment: At Microsoft, we are committed to giving back to the community through corporate social responsibility initiatives. As a Contact Center Assistant, you will have the opportunity to contribute to these efforts and make a positive impact on society.

Equal Opportunity Statement: Microsoft is an equal opportunity employer and is committed to diversity in the workplace. We welcome and encourage all qualified individuals to apply for this position.

Deadline to Apply: July 15, 2024

If you are interested in this exciting opportunity to kickstart your career in a dynamic environment, please submit your application by the deadline. We look forward to hearing from you!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.