Remote Customer Care Associate

Job Description:

We are seeking a Remote Customer Care Associate to join our team at PG&E Corp. This part-time position is based in Charlotte, North Carolina, US, and is ideal for entry-level individuals with zero years of experience. As a Customer Care Associate, you will be responsible for providing exceptional customer service to our clients through remote channels.

Responsibilities: - Respond to customer inquiries and resolve issues via phone, email, and chat - Provide accurate and timely information to customers regarding products and services - Process customer orders, refunds, and exchanges - Collaborate with internal teams to address customer needs and concerns - Maintain a high level of professionalism and customer satisfaction

Requirements: - Resourceful and independent mindset - Strong critical thinking skills - Ability to research and find solutions to complex problems - Excellent communication skills - Ability to multitask and prioritize tasks effectively

Benefits: - Travel opportunities - Life insurance - Free food

Working Environment: You will thrive in a high-energy workplace at PG&E Corp. that is focused on delivering impactful results. The team is supportive, collaborative, and dedicated to helping you succeed in your role.

Deadline to apply: May 1, 2024

Equal Opportunity Statement: PG&E Corp. is an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace. We welcome applicants from all backgrounds and encourage individuals with disabilities to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.