$2,900 - 3,800 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
Job Description:
Anixter International is seeking a part-time Customer Care Officer to work from home in Austin, Texas. The successful candidate will have at least 4 years of experience in customer service roles and will be responsible for providing excellent customer care and support to our clients.
Responsibilities: 1. Handle incoming customer inquiries via phone, email, and chat in a professional and timely manner. 2. Resolve customer issues and complaints efficiently and effectively. 3. Build and maintain strong relationships with customers to ensure excellent service delivery. 4. Identify opportunities to upsell and cross-sell products and services to customers. 5. Collaborate with other departments to address customer needs and promote customer satisfaction. 6. Keep accurate records of customer interactions and transactions.
Requirements: 1. At least 4 years of experience in customer service roles. 2. Energetic and reliable personality traits. 3. Strong negotiation and emotional intelligence soft skills. 4. Excellent communication and interpersonal skills. 5. Ability to work independently and as part of a team. 6. Proficient in Microsoft Office and CRM software.
Benefits: - Paid overtime - Employee discounts - Parental leave
Working Environment: The successful candidate will thrive in an energetic and rapidly evolving work setting, adapting to changing customer needs and company priorities with flexibility and a positive attitude.
Equal Opportunity Statement: Anixter International is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We value diversity and encourage all qualified individuals to apply for this position.
Deadline to apply: July 4, 2024
If you meet the requirements and are interested in joining our team as a Customer Care Officer, we encourage you to apply today. Work from home with Anixter International and contribute to our commitment to providing exceptional customer service.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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