Customer Care Officer - Work from home

Job Description:

ManpowerGroup is seeking a highly motivated and hardworking Customer Care Officer to join our team in Austin, Texas. This is a part-time, entry-level position that allows you to work from the comfort of your own home. As a Customer Care Officer, you will be responsible for providing exceptional customer service to our clients and ensuring their needs are met in a timely and efficient manner.

Responsibilities: 1. Answering incoming calls and responding to customer inquiries 2. Resolving customer complaints and issues in a professional manner 3. Providing product information and assistance to customers 4. Processing orders and payments accurately 5. Maintaining customer records and updating information as needed 6. Collaborating with other team members to ensure customer satisfaction 7. Following up with customers to ensure their needs have been met

Requirements: 1. Minimum of 1 year of experience in a customer service role 2. Hardworking and confident personality traits 3. Strong decision-making skills and attention to detail 4. Excellent communication and interpersonal skills 5. Ability to work independently and prioritize tasks effectively 6. Proficient computer skills and familiarity with CRM software 7. High school diploma or equivalent

Benefits: 1. Visa sponsorship for qualified candidates 2. Free accommodation for overseas candidates 3. Free food provided during work hours

Working Environment: At ManpowerGroup, we empower our employees to take ownership of their work and make impactful decisions. We provide a supportive and inclusive environment where employees can thrive and grow in their careers.

Equal Opportunity Statement: ManpowerGroup is an equal opportunity employer and welcomes applicants from all backgrounds. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We are committed to creating a diverse and inclusive workforce where everyone is respected and valued.

Deadline to apply: July 13, 2024

If you meet the requirements and are ready to take on this exciting opportunity, we encourage you to apply today and join our dynamic team at ManpowerGroup.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.