Customer Care Officer - Work from home

Job Description:

Delek US Holdings is seeking a motivated Customer Care Officer to join our team in Los Angeles, California. This is a part-time, entry-level position that can be done from the comfort of your home. As a Customer Care Officer, you will be responsible for providing exceptional customer service to our clients and ensuring their needs are met in a timely and efficient manner.

Responsibilities: - Answering customer inquiries via phone, email, and chat - Resolving customer complaints and issues effectively - Providing product information and advice to customers - Processing orders and returns - Maintaining customer records and documentation - Collaborating with other team members to ensure customer satisfaction - Participating in training sessions to enhance customer service skills - Researching customer trends and preferences to improve service

Requirements: - 1 year of experience in a customer service role - Energetic and dedicated personality - Strong communication skills - Ability to research and problem solve effectively - Proficient in using computer systems and software - High school diploma or equivalent

Benefits: - Medical coverage - Company transportation (if applicable) - Training and professional development opportunities

Working Environment: At Delek US Holdings, we encourage a spirit of exploration and taking calculated risks for growth. We believe in creating a supportive and collaborative work environment where every team member has the opportunity to thrive and succeed.

Equal Opportunity Statement: Delek US Holdings is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.