Customer Care Representative - Work from home

Job Description:

As a Customer Care Representative at LKQ, you will be responsible for providing exceptional customer service to our clients from the comfort of your own home. This part-time position is perfect for individuals looking to gain experience in the customer service industry while working remotely.

Responsibilities: - Answering incoming calls and responding to customer inquiries in a professional and courteous manner. - Resolving customer complaints and issues in a timely and effective manner. - Providing information about products and services, including pricing and availability. - Processing orders and returns accurately and efficiently. - Maintaining detailed records of customer interactions and transactions. - Collaborating with team members to ensure a seamless customer experience. - Adhering to company policies and procedures at all times.

Requirements: - Confidence and adaptability to handle a variety of customer situations. - Strong teamwork skills to collaborate with colleagues and solve problems together. - Excellent time management skills to prioritize tasks and meet deadlines. - Ability to work independently and efficiently in a remote setting. - High school diploma or equivalent. - No previous experience required, as this is an entry-level position.

Benefits: - Company transportation provided for on-site training and meetings. - Paid Time Off (PTO) for eligible employees. - Free accommodation for out-of-town training sessions or events.

Working Environment: At LKQ, we strive to inject a sense of joy and vibrancy into the work environment, even when working remotely. Our team values collaboration, communication, and a positive attitude to create a supportive and enjoyable workplace.

Deadline to Apply: Please submit your application by July 12, 2024.

Equal Opportunity Statement: LKQ is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

We look forward to welcoming you to our team as a Customer Care Representative!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.