Remote Customer Service Associate

Job Description:

Capital One Financial is seeking a Remote Customer Service Associate to join our team in San Jose, California. As a part-time Associate Level employee, you will be responsible for providing excellent customer service to our clients from the comfort of your own home.

Responsibilities: - Answer incoming calls and respond to customer inquiries - Resolve customer issues and complaints in a professional and timely manner - Provide product information to customers and promote company services - Document all customer interactions accurately in our system - Collaborate with team members to ensure customer satisfaction - Meet and exceed customer service goals and targets

Requirements: - Minimum of 4 years of experience in customer service - Confident and dedicated personality traits - Strong teamwork and people management skills - Excellent communication and problem-solving abilities - Ability to work remotely and independently - High school diploma or equivalent

Benefits: - Employee discounts - Medical coverage - Free food

Working Environment: At Capital One Financial, we believe in cultivating a sense of ownership and responsibility at every level. We encourage our employees to take pride in their work and strive for excellence in everything they do.

Equal Opportunity Statement: Capital One Financial is an equal opportunity employer and is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.