$2,800 - 3,700 monthly
Job Description:
CH2M Hill is currently seeking a part-time Customer Service Associate to work from home in Jacksonville, Florida. As an Associate Level position, the ideal candidate will have at least 4 years of experience in a similar role.
Responsibilities: 1. Handle customer inquiries via phone, email, and chat in a professional and timely manner. 2. Provide accurate information about products and services, and assist customers with placing orders. 3. Resolve customer complaints and issues effectively and efficiently. 4. Identify and escalate priority issues to the appropriate team members. 5. Maintain a positive and empathetic attitude towards customers at all times. 6. Keep accurate records of customer interactions and transactions. 7. Stay up-to-date on product knowledge and company policies.
Requirements: 1. Confident and motivated individual with strong interpersonal skills. 2. Ability to think creatively and bring innovation to customer service processes. 3. Excellent presentation skills for communication with customers. 4. Proficiency in using customer service software and tools. 5. High school diploma or equivalent. 6. Must have a quiet and dedicated workspace at home.
Benefits: 1. Gym membership to promote health and wellness. 2. Profit sharing to reward hard work and dedication. 3. Company transportation for team meetings and events.
Working Environment: At CH2M Hill, we prioritize quality in all aspects of our work, products, and services. Our team is dedicated to excellence and strives to provide the best customer service experience possible.
Deadline to Apply: July 9, 2024
Equal Opportunity Statement: CH2M Hill is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable laws. We are committed to creating a diverse and inclusive work environment for all employees.
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