Customer Service Officer

As a Customer Service Officer at Avery Dennison in San Antonio, Texas, you will play a crucial role in ensuring customer satisfaction and building strong relationships with clients. This part-time position at the Associate level requires at least 3 years of experience in a similar role.

Responsibilities: 1. Handle customer inquiries and provide timely and accurate responses 2. Resolve customer complaints and issues in a professional manner 3. Assist with order processing and tracking 4. Coordinate with other departments to ensure seamless customer experience 5. Maintain customer records and update information as needed 6. Identify opportunities for process improvements to enhance customer satisfaction 7. Collaborate with the sales team to support customer retention efforts

Requirements: 1. Proven experience in a customer service role 2. Strong communication skills, both written and verbal 3. Ability to think critically and problem-solve efficiently 4. Driven and adaptable personality traits 5. Proficiency in MS Office and CRM software 6. Excellent time management skills and ability to prioritize tasks 7. High school diploma or equivalent

Benefits: - Life insurance coverage - Free meals at work - Accommodation assistance for out-of-town employees

Our working environment at Avery Dennison fosters diversity and inclusivity, where all perspectives are valued and respected. We are committed to providing equal opportunities for all employees and applicants.

If you possess the necessary qualifications and are looking to join a dynamic team dedicated to customer service excellence, we encourage you to apply by the deadline of May 7, 2024.

Equal Opportunity Statement: Avery Dennison is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other factor protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.