Customer Service Representative - Work from home

As a Customer Service Representative at Humana, you will have the opportunity to work remotely from your home in Los Angeles, California. This part-time entry-level position requires at least 1 year of experience in customer service. We are looking for individuals who are energetic, reliable, innovative, and have strong strategic planning skills.

Responsibilities: - Handling incoming customer inquiries via phone, email, or chat - Providing accurate information about Humana's products and services - Resolving customer complaints in a professional and timely manner - Processing orders, returns, and exchanges - Maintaining customer records and updating information in the database - Collaborating with other team members to ensure seamless customer service experience - Adhering to company policies and procedures at all times

Requirements: - 1+ year experience in customer service - Excellent communication skills - Ability to multitask and prioritize tasks effectively - Proficiency in Microsoft Office applications - High school diploma or equivalent - Strong problem-solving skills - Ability to work independently and in a team environment

Benefits: - Employee discounts on Humana products and services - Relocation allowance for eligible employees - Paid sick leave for part-time employees - Opportunities for career advancement within the company

Working Environment: At Humana, we are committed to environmental responsibility and sustainable practices. Our remote work program allows employees to contribute to a healthier planet by reducing carbon emissions from commuting. We value diversity and inclusion in the workplace and strive to create a supportive and inclusive environment for all employees.

Deadline to Apply: July 9, 2024

Equal Opportunity Statement: Humana is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, veteran status, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.