Customer Success Assistant

Job description:

Freeport-McMoRan is seeking a part-time Customer Success Assistant to join our team in Denver, Colorado. The ideal candidate for this Associate Level position will have at least 4 years of experience and possess a confident and passionate personality. The successful candidate will demonstrate strong innovation and strategic planning skills.

Responsibilities: - Serve as the main point of contact for customers, providing exceptional customer service and addressing any inquiries or issues in a timely and professional manner - Build and maintain strong relationships with customers, ensuring their satisfaction and success with our products and services - Collaborate with the sales and marketing teams to identify opportunities for upselling and cross-selling to existing customers - Assist in developing and implementing customer success strategies to drive retention and growth - Analyze customer data and feedback to identify trends and opportunities for improvement - Participate in regular team meetings and provide input on ways to enhance the customer experience

Requirements: - Bachelor's degree in Business Administration or related field preferred - 4+ years of experience in customer service or sales roles - Strong communication and interpersonal skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office Suite and CRM systems - Confidence and passion for delivering exceptional customer service - Proven ability to think innovatively and strategically

Benefits: - Dental insurance - Paid sick leave - Profit sharing

Working environment: At Freeport-McMoRan, we empower employees to take ownership and make impactful decisions. We value diversity and inclusion in the workplace and are committed to creating a supportive and collaborative environment for all team members.

Deadline to apply: 2024-07-03

Equal Opportunity Statement: Freeport-McMoRan is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to promoting a diverse and inclusive workplace where all employees are respected and valued for their unique perspectives and contributions.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.