Customer Success Assistant

Job Description:

Visteon is seeking a driven and adaptable Customer Success Assistant to join our team in Indianapolis, Indiana. As a key member of our Customer Success team, you will be responsible for ensuring the success and satisfaction of our clients. This is a part-time Associate Level position with a minimum requirement of 2 years of experience in a similar role.

Responsibilities: - Serve as the primary point of contact for clients, addressing any questions or concerns they may have - Monitor client accounts and proactively identify opportunities to enhance their experience - Collaborate with internal teams to resolve customer issues and provide solutions in a timely manner - Assist in the onboarding of new clients and provide training on our products and services - Track customer feedback and communicate insights to the rest of the team - Contribute to the development of customer success strategies and initiatives

Requirements: - 2 years of experience in a customer success or client-facing role - Strong written and verbal communication skills - Excellent interpersonal skills and the ability to work effectively in a team environment - Proven ability to adapt to changing priorities and handle multiple tasks simultaneously - Innovation mindset and a passion for delivering exceptional customer service

Personality Traits: - Driven - Adaptable

Soft Skills: - Innovation - Teamwork

Benefits: - Travel & spending expenses - Relocation allowance - Paid sick leave

Working Environment: At Visteon, we pride ourselves on being a company that transcends borders, promoting collaboration on a global scale. Our diverse and inclusive work environment fosters creativity and innovation, allowing employees to thrive and grow in their careers.

Deadline to apply: July 3, 2024

Equal Opportunity Statement: Visteon is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.