Customer Success Specialist - Work from home

Job Description:

Live Nation Entertainment is currently seeking a part-time Customer Success Specialist to work from home in Seattle, Washington. As an Associate-level position, the ideal candidate will have at least 2 years of experience in customer service or a related field. We are looking for a reliable and passionate individual who possesses strong communication skills and emotional intelligence.

Responsibilities: - Build and maintain strong relationships with customers by providing exceptional support and resolving any issues or concerns in a timely manner - Proactively engage with customers to ensure their needs are being met and identify opportunities for upselling or cross-selling - Collaborate with internal teams to communicate customer feedback and advocate for product improvements - Assist in onboarding new customers and provide training and support as needed - Monitor customer satisfaction metrics and continuously look for ways to improve the overall customer experience

Requirements: - 2+ years of experience in customer service or a related field - Strong communication skills and emotional intelligence - Reliable and passionate about providing excellent customer service - Ability to work independently and remotely in a fast-paced environment - Proficiency in Microsoft Office and CRM software

Benefits: - Medical coverage - Travel & spending expenses - Relocation allowance

Working Environment: At Live Nation Entertainment, we believe in continuously learning and adapting to stay ahead in a rapidly changing world. As a Customer Success Specialist, you will have the opportunity to grow and develop your skills while working from the comfort of your own home.

Equal Opportunity Statement: Live Nation Entertainment is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.

Deadline to apply: July 15, 2024

If you meet the requirements and are excited about the opportunity to join Live Nation Entertainment as a Customer Success Specialist, we encourage you to apply before the deadline. We look forward to reviewing your application!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.