Customer Support Specialist

Job Description:

NGL Energy Partners is seeking a dedicated and resourceful Customer Support Specialist to join our team in Dallas, Texas. This part-time role is at the Associate Level and requires a minimum of 3 years of experience in customer support or a related field.

Responsibilities: - Provide excellent customer service and support via phone, email, and chat - Resolve customer inquiries and issues in a timely and efficient manner - Collaborate with internal teams to escalate and resolve complex customer problems - Maintain accurate customer records and documentation - Identify trends in customer concerns and suggest improvements to enhance the customer experience - Assist with special projects and initiatives as needed

Requirements: - Strong interpersonal and communication skills - Ability to work well in a team environment - Excellent analytical and problem-solving abilities - Prior experience in a customer support role preferred - Proficiency in Microsoft Office Suite and customer service software - Availability to work part-time hours

Personality Traits: - Resourceful - Dedicated

Soft Skills: - Teamwork - Analysis

Benefits: - Dental insurance - Free accommodation - Travel and spending expenses

Working Environment: At NGL Energy Partners, we promote equality and fairness for all employees. We foster a supportive and inclusive work environment where every team member is valued and respected.

Deadline to Apply: 2024-06-12

Equal Opportunity Statement: NGL Energy Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of race, gender, age, sexual orientation, disability, or any other protected status. All qualified applicants will receive consideration for employment without regard to these factors.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.