$2,500 - 3,800 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
Job Description:
Western Digital is seeking a part-time Live Chat Representative to join our team in Columbus, Ohio. As an Associate Level Live Chat Representative, you will be responsible for providing excellent customer service through our live chat platform. You will assist customers with inquiries, troubleshoot issues, and provide product information in a professional and timely manner.
Responsibilities: 1. Respond to customer inquiries and provide solutions through live chat. 2. Troubleshoot technical issues and escalate complex problems to the appropriate department. 3. Maintain a high level of professionalism and customer service at all times. 4. Provide product information and assist customers with purchasing decisions. 5. Keep accurate records of customer interactions and transactions. 6. Meet or exceed performance metrics such as response time and customer satisfaction ratings.
Requirements: 1. Minimum of 2 years of experience in customer service or a related field. 2. Adaptable personality traits with the ability to thrive in a fast-paced environment. 3. Resourcefulness to find creative solutions to customer issues. 4. Strong innovation and problem-solving skills. 5. Ability to effectively manage interactions with customers. 6. Excellent written and verbal communication skills. 7. Proficiency in basic computer skills.
Benefits: 1. Gym membership for employees. 2. Opportunities for travel. 3. Life insurance coverage.
Working Environment: At Western Digital, we believe in continuously learning and adapting to stay ahead in a rapidly changing world. As a Live Chat Representative, you will have the opportunity to grow and develop your skills in a dynamic and supportive work environment.
Deadline to Apply: July 13, 2024
Equal Opportunity Statement: Western Digital is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
This job has the following work schedule:
This job has the following benefits:
Share this job with your friends
Share this job with your friends
Copyright © 2024 Grabjobs Pte.Ltd. All Rights Reserved.