$2,600 - 3,700 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
Job Description: Arthur J. Gallagher is seeking a driven and dedicated Live Chat Specialist to join our team in Seattle, Washington. This part-time position at the Associate Level requires at least 3 years of experience in a similar role. The Live Chat Specialist will be responsible for providing excellent customer service through live chat support, resolving customer inquiries in a timely and professional manner.
Responsibilities: - Respond to customer inquiries via live chat in a timely and professional manner - Provide information about products and services, as well as assist with troubleshooting and problem-solving - Maintain a high level of customer satisfaction by addressing customer concerns and resolving issues effectively - Collaborate with other team members to ensure seamless customer experience - Utilize strategic planning and leadership skills to drive customer engagement and satisfaction - Document customer interactions and feedback for analysis and improvement purposes
Requirements: - 3+ years of experience in a customer service or live chat support role - Excellent written and verbal communication skills - Strong problem-solving abilities and attention to detail - Ability to work independently and in a team environment - Strategic planning and leadership skills - Ability to thrive in a fast-paced and dynamic work environment
Benefits: - Paid sick leave - Life insurance - Employee discounts - Opportunity to unleash creativity in a setting that celebrates and nurtures innovation
Deadline to Apply: July 3, 2024
Equal Opportunity Statement: Arthur J. Gallagher is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We actively seek a diverse pool of candidates for our open positions.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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