Live Chat Specialist

Job Description:

Avnet, a leading technology solutions provider, is seeking a dedicated and motivated Live Chat Specialist to join our team in Chicago, Illinois. As a part-time position with entry-level seniority, this role is perfect for individuals looking to gain experience in customer service and communication.

Responsibilities: - Engage with customers through live chat to provide support, answer questions, and resolve issues in a timely and professional manner - Maintain a high level of attention to detail to ensure accurate and efficient responses - Collaborate with other team members to enhance customer experience and drive satisfaction - Monitor chat conversations to identify trends and opportunities for improvement - Adhere to company policies and procedures to uphold quality standards

Requirements: - 1 year of experience in customer service or a related field preferred - Excellent communication skills, both written and verbal - Strong attention to detail and ability to multitask in a fast-paced environment - Proficiency in typing and computer skills - Ability to work effectively both independently and in a team setting

Personality Traits: - Dedicated - Motivated

Soft Skills: - Attention to detail - Communication

Benefits: - Profit sharing - Vision insurance - Company transportation

Working Environment: At Avnet, we are a company that transcends borders, promoting collaboration on a global scale. Our dynamic and innovative work environment encourages growth and development for all team members.

Deadline to Apply: July 14, 2024

Equal Opportunity Statement: Avnet is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome and encourage applications from individuals of all backgrounds and experiences.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.