Live Chat Specialist - Work from home

Job Description:

We are seeking a talented Live Chat Specialist to join our team at Lansing Trade Group. This position is perfect for someone looking for a part-time opportunity to work from home in Houston, Texas. The ideal candidate will have at least 2 years of experience in a customer service or sales role.

Responsibilities: - Answer incoming chat inquiries from customers in a timely and professional manner - Provide accurate information about our products and services - Assist customers with placing orders and navigating our website - Follow up with customers to ensure their needs have been met - Collaborate with other team members to improve the overall customer experience - Handle any customer complaints or issues with patience and empathy - Meet or exceed performance metrics for response times and customer satisfaction

Requirements: - Confident and hardworking personality - Strong project management skills - Excellent emotional intelligence - Ability to adapt to a fast-paced environment - Comfortable working independently and remotely - Strong communication skills, both written and verbal

Benefits: - Company transportation provided - Free accommodation during travel - Exciting travel opportunities to various locations - Opportunity to work in a dynamic and entrepreneurial environment

Equal Opportunity Statement: Lansing Trade Group is an equal opportunity employer and values diversity in our workforce. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

If you meet the qualifications and are excited about the opportunity to join our team as a Live Chat Specialist, apply by the deadline of July 22, 2024. We look forward to reviewing your application!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.