Online Call Center Associate

Job Description:

Owens-Illinois is seeking a dynamic and adaptable Online Call Center Associate to join our team in San Jose, California. As an entry-level position, no prior experience is required, making this an excellent opportunity for individuals looking to kickstart their career in customer service.

Responsibilities: - Handle incoming customer calls in a professional and efficient manner - Provide excellent customer service by addressing inquiries, resolving issues, and offering support - Maintain accurate records of customer interactions and transactions - Collaborate with team members to ensure a smooth customer experience - Adhere to company policies and procedures at all times - Utilize project management skills to effectively manage your workload and prioritize tasks

Requirements: - High school diploma or equivalent - Strong communication skills and the ability to work well under pressure - Adaptable and able to thrive in a fast-paced environment - Reliable and punctual with a strong work ethic - Demonstrated ability to cooperate and collaborate with team members - Comfortable with technology and able to navigate computer systems efficiently - Must be willing to learn and grow within the role

Personality Traits: - Adaptable: Able to quickly adjust to changing circumstances and priorities - Reliable: Consistently dependable and trustworthy

Soft Skills: - Project Management: Ability to organize tasks, set priorities, and meet deadlines - Cooperation: Willingness to work collaboratively with team members towards a common goal

Benefits: - Paid Time Off (PTO) for eligible employees - Remote work flexibility for a healthy work-life balance - Medical coverage to support your health and well-being

Working Environment: At Owens-Illinois, we strive to inject a sense of joy and vibrancy into the work environment. We believe that a positive and engaging atmosphere leads to better customer service and employee satisfaction.

Deadline to Apply: Please submit your application by July 7, 2024.

Equal Opportunity Statement: Owens-Illinois is an equal opportunity employer and encourages applications from all qualified individuals. We are committed to creating a diverse and inclusive workplace where everyone feels welcome and valued.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.