Online Call Center Officer

Snowflake is seeking an energetic and adaptable Online Call Center Officer to join our team in Philadelphia, Pennsylvania. This is a part-time, entry-level position with no prior experience required. As an Online Call Center Officer, you will be responsible for providing exceptional customer service through online chat, email, and phone communication channels.

Responsibilities: - Respond to customer inquiries and provide information about products and services - Resolve customer complaints and ensure customer satisfaction - Maintain accurate records of customer interactions and transactions - Follow communication procedures, guidelines, and policies - Collaborate with team members to ensure customer needs are met in a timely manner - Meet or exceed customer service goals and targets

Requirements: - Energetic and adaptable personality - Strong project management skills - Attention to detail - Excellent communication skills - Ability to work in a fast-paced environment - Proficiency in Microsoft Office and online communication tools

Benefits: - Medical coverage - Parental leave - Paid sick leave

Working environment: Snowflake is committed to environmental responsibility and sustainable practices. As an Online Call Center Officer, you will be part of a team that values social and environmental impact.

Equal Opportunity Statement: Snowflake is an equal opportunity employer and is committed to building a diverse and inclusive workforce. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other legally protected status.

Deadline to apply: July 3, 2024

If you are looking to kickstart your career in customer service and join a company that values sustainability and equal opportunity, apply now to become an Online Call Center Officer at Snowflake!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.