$2,000 - 3,050 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
Job Description:
salesforce.com is seeking a passionate and resilient Online Call Center Officer to join our team in San Jose, California. As a part-time Entry Level position, this role offers the opportunity to gain valuable experience in a fast-paced and dynamic environment.
Responsibilities: - Handle inbound and outbound calls from customers regarding sales inquiries, technical support, and account management - Provide exceptional customer service by addressing customer concerns and resolving issues in a timely and efficient manner - Utilize CRM software to update customer information and track interactions - Collaborate with team members to ensure a seamless customer experience - Meet and exceed performance metrics, including call volume, customer satisfaction, and sales targets - Follow company policies and procedures in all interactions with customers
Requirements: - No prior experience required - Strong communication skills and a customer-focused mindset - Ability to work collaboratively in a team environment - Excellent time management and organizational skills - Comfortable working in a fast-paced and high-pressure environment - Passion for learning and professional growth
Personality traits: passionate, resilient Soft skills: teamwork, people management
Benefits: - Vision insurance - Dental insurance - Company equipment provided for remote work
Working environment: At salesforce.com, we nurture an entrepreneurial atmosphere, even within an established organization. We believe in fostering a culture of innovation and success, where every team member has the opportunity to contribute meaningfully to our mission.
Equal Opportunity Statement: salesforce.com is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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