Online Call Center Representative

Job Description:

Nuro, a cutting-edge technology company based in San Francisco, California, is seeking a part-time Online Call Center Representative to join our dynamic team at the Associate Level. This position requires a minimum of 3 years of experience in a customer service or call center role.

As an Online Call Center Representative at Nuro, you will be responsible for providing exceptional customer service to our online clients through various communication channels. Your main duties will include answering incoming calls, responding to emails and online inquiries, troubleshooting technical issues, assisting customers with placing orders, and addressing any customer concerns or complaints in a timely and professional manner.

In addition to handling customer queries, you will also be responsible for data entry, maintaining customer records, and updating the online database with accurate and up-to-date information. Attention to detail is crucial in this role to ensure the accuracy of customer information and order processing.

We are looking for candidates who are hardworking, adaptable, and possess strong emotional intelligence to effectively communicate with customers and resolve issues in a calm and empathetic manner. The ideal candidate will have excellent communication skills, be able to multitask efficiently, and have a keen attention to detail.

At Nuro, we offer a competitive compensation package, including free food, travel and spending expenses, and profit sharing opportunities. As part of our team, you will have the opportunity to work in a collaborative environment that values innovation and sets industry benchmarks.

If you are passionate about customer service, enjoy working in a fast-paced environment, and are looking to be part of a company that is at the forefront of technological advancements, then we encourage you to apply for the Online Call Center Representative position at Nuro.

Deadline to apply: June 29, 2024

Equal Opportunity Statement: Nuro is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.