Online Client Relations Manager

Arthur J. Gallagher, a leading global insurance brokerage, risk management, and consulting firm, is seeking a talented and experienced Online Client Relations Manager to join our team in Chicago, Illinois. This is a part-time position with a mid-to-senior level of seniority, requiring a minimum of 6 years of experience in client relations or a related field.

As the Online Client Relations Manager, you will be responsible for managing and maintaining relationships with clients through various online channels, including social media, email, and chat. You will be the main point of contact for clients, addressing their inquiries, providing support, and ensuring their satisfaction. Additionally, you will be responsible for developing and implementing online client engagement strategies to drive customer satisfaction, retention, and loyalty.

Personality traits such as passion and hard work are essential for success in this role, as you will need to be dedicated to delivering exceptional customer service and building strong relationships with clients. Soft skills like critical thinking and decision-making will also be crucial for effectively addressing client needs and concerns.

In addition to a competitive salary, Arthur J. Gallagher offers a range of benefits, including a relocation allowance, retirement plan, and company transportation. Our working environment is flexible and dynamic, allowing for quick adaptation to changes with speed and efficiency.

If you are a motivated and experienced professional with a passion for client relations and a strong work ethic, we encourage you to apply for the Online Client Relations Manager position at Arthur J. Gallagher. The deadline to apply is June 28, 2024.

Equal Opportunity Statement: Arthur J. Gallagher is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.