Online Client Relations Officer

Job Description:

Genworth Financial is seeking a part-time Online Client Relations Officer to join our team in Fort Worth, Texas. As an Entry Level position, no prior experience is required, making this an excellent opportunity for individuals looking to gain valuable experience in the financial services industry. The ideal candidate will possess a reliable and resilient personality, with strong attention to detail and emotional intelligence.

Responsibilities: - Manage online client interactions through various channels such as email, chat, and social media - Respond to client inquiries in a timely and professional manner - Build and maintain positive relationships with clients to ensure high levels of satisfaction - Collaborate with internal teams to address client needs and resolve issues - Provide accurate and up-to-date information on Genworth Financial products and services - Assist in the development and implementation of client communication strategies

Requirements: - Must have reliable and resilient personality traits - Strong attention to detail and emotional intelligence - Excellent written and verbal communication skills - Ability to multitask and prioritize in a fast-paced environment - Basic knowledge of financial services industry preferred - Proficiency in Microsoft Office suite and online communication tools - High school diploma or equivalent

Benefits: - Medical coverage - Disability insurance - Free food

Working Environment: At Genworth Financial, we strive to inject a sense of joy and vibrancy into the work environment. We believe in fostering a positive and inclusive workplace culture where all employees feel valued and motivated to succeed.

Deadline to Apply: June 29, 2024

Equal Opportunity Statement: Genworth Financial is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, sexual orientation, or any other protected status. We are committed to creating a diverse and inclusive workplace where all individuals can thrive.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.