$2,000 - 2,900 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
Job Description:
Instacart is seeking a dynamic and motivated Online Client Relations Officer to join our team in Charlotte, North Carolina. As an Online Client Relations Officer, you will be responsible for managing relationships with our online clients, ensuring their satisfaction and addressing any concerns they may have. This is a part-time position suitable for entry-level candidates with at least 1 year of experience.
Responsibilities: 1. Communicate with online clients via email, chat, and phone to address their queries and concerns. 2. Build and maintain strong relationships with clients to ensure their satisfaction with our services. 3. Negotiate with clients to resolve any issues or complaints they may have. 4. Provide timely and accurate information regarding Instacart's services, products, and promotions. 5. Collaborate with other departments to ensure seamless and efficient customer service. 6. Meet and exceed performance targets to ensure client satisfaction and retention.
Requirements: 1. Independent and adaptable personality traits. 2. Strong communication and negotiation skills. 3. Ability to work well under pressure and in a fast-paced environment. 4. Excellent customer service skills and a customer-centric approach. 5. Proficiency in using online communication tools and technology. 6. Prior experience in a client relations or customer service role preferred.
Benefits: 1. Relocation allowance for eligible candidates. 2. Paid overtime for additional hours worked. 3. Travel and spending expenses covered for business-related trips. 4. Opportunity to work in a supportive and collaborative environment that values excellence.
Equal Opportunity Statement: Instacart is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
How to apply:
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Instacart
Instacart is an on-demand grocery delivery service that enables customers to conveniently shop for groceries from their favorite local stores. Users can browse through a vast selection of products, add them to their virtual cart, and have them delivered to their doorstep in as little as one hour. In...
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