Online Client Relations Representative

Job Description:

Expedia is looking for a part-time Online Client Relations Representative to join our team in Austin, Texas. This entry-level position requires at least 1 year of experience and is ideal for hardworking and energetic individuals who possess strong emotional intelligence and planning skills.

Responsibilities: - Communicate with clients via online platforms to address inquiries, resolve issues, and provide information about products and services - Build and maintain strong relationships with clients to ensure satisfaction and loyalty - Collaborate with team members to coordinate efforts and ensure a seamless client experience - Monitor and analyze client feedback to identify trends and opportunities for improvement - Assist with the development and implementation of client retention strategies - Maintain accurate and up-to-date client records and documentation - Stay up-to-date on industry trends and best practices to further enhance client relations

Requirements: - 1 year of experience in a customer service or client relations role - Excellent communication skills, both written and verbal - Strong interpersonal skills and the ability to build rapport with clients - Proficiency in Microsoft Office and other relevant software applications - Ability to multitask, prioritize, and manage time effectively - Bachelor's degree in a related field is preferred but not required

Benefits: - Retirement plan - Travel opportunities - Joining Bonus

Working Environment: At Expedia, we strive for excellence and uphold high standards in all endeavors. Our team works collaboratively to achieve success and deliver exceptional service to our clients.

Deadline to apply: July 3, 2024

Equal Opportunity Statement: Expedia is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.