Online Client Service Specialist

salary Salary :

$2,700 - 4,100 monthly

icon building Company : Kohl’s
icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.

🔥 Urgent

✨ Immediate Start

icon loader
icon loader
Open only for candidates based in the US

This job is no longer accepting applications.

Scroll down below to view similar jobs .

Job Description - Online Client Service Specialist

Job Description:


Kohl’s is seeking an energetic and resilient Online Client Service Specialist to join our team in Phoenix, Arizona. As a part-time Associate Level position, the Online Client Service Specialist will be responsible for providing exceptional customer service to our online clients. The ideal candidate will have a minimum of 2 years of experience in a similar role.


Responsibilities: - Respond to online client inquiries via email, chat, and phone in a timely and professional manner - Provide accurate and up-to-date information regarding products, promotions, and policies - Assist clients with order placement, tracking, and returns - Resolve client complaints and issues with a high level of empathy and understanding - Collaborate with other departments to ensure a seamless online shopping experience for clients - Maintain a positive and friendly attitude at all times - Meet and exceed performance goals related to client satisfaction and response times


Requirements: - Minimum of 2 years of experience in customer service or a related field - Resilient personality with the ability to handle difficult clients and situations with grace - Energetic demeanor and a passion for providing exceptional customer service - Strong people management skills and the ability to effectively persuade and influence others - Excellent written and verbal communication skills - Proficiency in Microsoft Office and online communication platforms - Ability to work well under pressure and in a fast-paced environment - High school diploma or equivalent


Benefits: - Parental leave for new parents - Profit sharing opportunities - Company transportation for eligible employees


Working Environment: At Kohl’s, we value curiosity and questioning as tools for innovation and growth. Our team encourages a collaborative and supportive work environment where all ideas are welcome.


Deadline to Apply: June 12, 2024


Equal Opportunity Statement: Kohl’s is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We welcome all qualified candidates to apply for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Online Client Service Specialist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in the US

This job is no longer accepting applications.

Scroll down below to view similar jobs .

icon no cv required No CV Required icon fast interview Fast Interview via Chat

Share this job with your friends

View similar Customer Service / Guest Services Part-Time jobs below

GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Find the best jobs in the US, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2024 Grabjobs Pte.Ltd. All Rights Reserved.