Online Customer Service Officer

Job Description: We are seeking a motivated and independent Online Customer Service Officer to join our team at Enterprise Products Partners in Columbus, Ohio. As an Associate Level position, the ideal candidate will have at least 3 years of experience in customer service roles and possess excellent communication and innovation skills. This is a part-time position with remote work flexibility.

Responsibilities: - Respond to customer inquiries and resolve issues in a timely and professional manner - Manage online customer accounts and provide support for online orders - Monitor and respond to customer reviews and feedback - Collaborate with other team members to improve online customer experience - Stay up-to-date with industry trends and best practices in online customer service

Requirements: - 3+ years of experience in customer service roles - Strong communication skills, both written and verbal - Ability to work independently and as part of a team - Motivated to provide excellent customer service - Innovative and able to suggest improvements to online customer service processes

Benefits: - Remote work flexibility - Employee discounts - Paid sick leave

Working Environment: Join a company that pioneers change and sets industry benchmarks in the Columbus area. Be part of a team that values excellence and strives to provide the best online customer service possible.

Deadline to Apply: July 3, 2024

Equal Opportunity Statement: Enterprise Products Partners is an equal opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply for this position regardless of race, gender, age, religion, disability, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.