Online Live Chat Representative

We are seeking a resourceful and resilient Online Live Chat Representative to join our team at Telephone & Data Systems in Charlotte, North Carolina. This part-time entry-level position will provide you with the opportunity to gain valuable experience in the telecommunications industry.

As an Online Live Chat Representative, your responsibilities will include:

- Providing timely and accurate responses to customer inquiries via online live chat - Resolving customer issues and complaints in a professional and efficient manner - Assisting customers with account management and technical support - Collaborating with other team members to ensure a seamless customer experience - Adhering to company policies and procedures to maintain high levels of customer satisfaction

To succeed in this role, you must possess excellent decision-making skills and be able to work cooperatively with others. Additionally, you should have strong communication skills and a willingness to learn new technologies.

In return for your hard work, we offer paid overtime, medical coverage, and a relocation allowance. Our working environment is one where technology is harnessed to drive innovation and efficiency, providing you with the tools you need to succeed.

If you are a motivated individual looking to kickstart your career in the telecommunications industry, we encourage you to apply by the deadline of July 5, 2024. We are an equal opportunity employer and welcome applicants of all backgrounds to apply.

Join our team at Telephone & Data Systems and take the next step towards a rewarding career in customer service.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.