Online Support Associate

Job Description:

Lennar, one of the nation's leading homebuilders, is seeking a dedicated and hardworking Online Support Associate to join our team in San Antonio, Texas. This part-time Associate Level position requires a minimum of 3 years of experience in customer support or a related field.

Responsibilities: - Provide customer support via email, chat, and phone to assist with inquiries and issues related to Lennar's online platforms - Troubleshoot technical issues and escalate to the appropriate team when necessary - Assist in the resolution of customer complaints and feedback - Collaborate with the online support team to improve processes and procedures - Uphold Lennar's high standards of customer service and professionalism - Maintain accurate records of customer interactions and transactions

Requirements: - 3+ years of experience in customer support or a related field - Excellent communication and problem-solving skills - Ability to work independently and as part of a team - Strong attention to detail and organization skills - Proficiency in Microsoft Office and online communication tools - Leadership and teamwork skills

Personality traits: dedicated, hardworking Soft skills: leadership, teamwork

Benefits: - Employee discounts - Dental insurance - Profit sharing

Working environment: At Lennar, we thrive in an environment that embraces and navigates change seamlessly. As an Online Support Associate, you will have the opportunity to grow and develop in a dynamic and innovative work environment.

Equal Opportunity Statement: Lennar is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected characteristic. All qualified applicants will receive consideration for employment.

Deadline to apply: June 26, 2024. Apply now and be a part of a team that is dedicated to providing exceptional customer support in the homebuilding industry.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.