Support Associate - Work from home

Job Description:

Becton Dickinson is seeking a motivated and detail-oriented Support Associate to join our team in Columbus, Ohio. This is a part-time, entry-level position that will allow you to work from the comfort of your own home. As a Support Associate, you will be responsible for providing assistance to our customers and clients, ensuring their needs are met in a timely and efficient manner.

Responsibilities: 1. Provide excellent customer service via phone, email, and chat 2. Assist customers with product inquiries, technical issues, and order processing 3. Identify and escalate any unresolved issues to the appropriate department 4. Maintain accurate records of customer interactions and transactions 5. Collaborate with team members to improve processes and procedures 6. Stay updated on product knowledge and industry trends to better assist customers

Requirements: 1. Strong communication skills, both written and verbal 2. Ability to work independently and prioritize tasks effectively 3. Strong analytical skills and attention to detail 4. Proficiency in Microsoft Office Suite and basic computer skills 5. Hardworking and dedicated to providing exceptional customer service 6. Strategic planning and problem-solving abilities

Personality traits: - Hardworking - Independent

Soft skills: - Strategic planning skills - Analysis skills

Benefits: - Company transportation - Profit sharing - Disability insurance

Working environment: At Becton Dickinson, we prioritize employee well-being through health and wellness initiatives. We believe in creating a supportive and inclusive work environment where our employees can thrive, both personally and professionally.

Deadline to apply: July 13, 2024

Equal Opportunity Statement: Becton Dickinson is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, sexual orientation, or veteran status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.