Support Officer

Job Description:

The Support Officer at Palantir Technologies in Houston, Texas will play a crucial role in providing exceptional support to our clients and internal teams. This part-time role is ideal for entry-level professionals looking to gain valuable experience in a dynamic and fast-paced environment.

Responsibilities: - Responding to client inquiries and providing timely and accurate information - Troubleshooting technical issues and escalating as needed - Collaborating with cross-functional teams to resolve customer concerns - Assisting with the development of support materials and resources - Contributing to the improvement of customer service processes and procedures - Maintaining accurate records of customer interactions and support activities

Requirements: - Strong communication skills and the ability to build rapport with clients - Driven and confident personality with a passion for helping others - Solid people management skills and the ability to work well in a team - Strategic planning abilities to anticipate and address customer needs - Willingness to learn and adapt quickly in a fast-paced environment

Benefits: - Disability insurance for peace of mind - Remote work flexibility to accommodate your schedule - Paid sick leave to support your well-being

Working Environment: At Palantir Technologies, we prioritize understanding and empathy in all interactions. Our supportive team environment fosters growth and development while promoting a positive and inclusive culture.

Deadline to apply: June 21, 2024

Equal Opportunity Statement: Palantir Technologies is an equal opportunity employer and encourages individuals of all backgrounds to apply. We are committed to creating a diverse and inclusive workforce that reflects the communities we serve.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.