Support Officer

Job Description:

T-Mobile is seeking a part-time Support Officer to join our team in Los Angeles, California. As an Associate Level Support Officer, you will be responsible for providing exceptional customer service and support to our valued customers.

Responsibilities: 1. Handle customer inquiries and provide timely and accurate responses. 2. Troubleshoot customer issues and provide solutions in a professional and effective manner. 3. Document all customer interactions and maintain accurate records. 4. Collaborate with other team members to ensure a seamless customer experience. 5. Stay up-to-date on all T-Mobile products and services to better assist customers. 6. Assist with administrative tasks as needed.

Requirements: 1. 4 years of experience in customer service or a related field. 2. Hardworking and confident personality traits. 3. Strong analytical and decision-making skills. 4. Excellent communication skills, both verbal and written. 5. Ability to work effectively in a fast-paced environment. 6. Proficiency in Microsoft Office and customer service software. 7. High school diploma or equivalent required.

Benefits: 1. Dental insurance 2. Remote work flexibility 3. Medical coverage

Working Environment: At T-Mobile, we encourage calculated risk-taking to drive innovation and progress. We value employees who are willing to think outside the box and push boundaries to achieve success.

Deadline to Apply: June 28, 2024

Equal Opportunity Statement: T-Mobile is an equal opportunity employer and prohibits discrimination on the basis of race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, gender identity, or any other characteristic protected by law. All qualified candidates are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.