Remote Support Officer

Job Description:

USAA is seeking a Remote Support Officer to join our team in Jacksonville, Florida. As a part-time Associate Level position, the Remote Support Officer will be responsible for providing remote assistance and support to clients and partners. The ideal candidate will have at least 3 years of experience in a similar role and possess a confident and passionate personality.

Responsibilities: - Provide remote support to clients and partners - Troubleshoot technical issues and provide solutions - Respond to inquiries and provide guidance on products and services - Collaborate with team members to deliver exceptional customer service - Conduct research to stay up-to-date on industry trends and developments

Requirements: - 3 years of experience in a similar role - Confident and passionate personality - Strong teamwork and research skills - Excellent communication and problem-solving skills

Benefits: - Retirement plan - Parental leave - Free food

Working Environment: The Remote Support Officer will work in a dynamic and collaborative environment, building strong relationships with colleagues, clients, and partners.

Deadline to apply: July 4, 2024

Equal Opportunity Statement: USAA is an equal opportunity employer and is committed to diversity in the workplace. We encourage all qualified individuals to apply for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.