Web Chat Associate - Work from home

Job Description:

We are looking for a highly motivated and adaptable Web Chat Associate to join our team at Tesla, working remotely from Houston, Texas. As a Web Chat Associate, you will be responsible for engaging with customers through online chat to provide support, answer questions, and promote our products and services. This is a part-time position at the Associate level, requiring a minimum of 3 years of experience in a customer service or similar role.

Responsibilities: - Engage with customers via online chat to provide information and assistance - Address customer inquiries, troubleshoot issues, and resolve complaints - Promote Tesla's products and services, upselling where appropriate - Maintain accurate and detailed records of customer interactions - Collaborate with other team members to ensure a seamless customer experience

Requirements: - Strong communication skills, both written and verbal - Ability to adapt to changing customer needs and provide creative solutions - Motivated self-starter with a positive attitude - Proficiency in computer systems and software applications - Experience in customer service or sales preferred - Presentation and people management skills are a plus

Benefits: - Free accommodation for remote work - Retirement plan options - Joining bonus for new hires

Working Environment: At Tesla, we foster a culture of transparency and open dialogue to facilitate effective communication at all levels. We believe in creating a supportive and inclusive work environment where employees can thrive and grow.

Deadline to apply: May 18, 2024

Equal Opportunity Statement: Tesla is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment where all employees are treated with respect and dignity. We welcome applicants from all backgrounds and encourage individuals with disabilities to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.