Web Chat Associate - Work from home

Raytheon is seeking a motivated individual to join our team as a Web Chat Associate to work from home in San Antonio, Texas. This part-time position is ideal for someone with at least 1 year of experience in a customer service or chat support role.

Responsibilities: 1. Respond to customer inquiries and issues via web chat in a timely and professional manner. 2. Provide accurate information and guidance to customers on products and services. 3. Troubleshoot and resolve customer issues effectively. 4. Maintain a positive and empathetic attitude towards customers. 5. Collaborate with team members to ensure excellent customer service delivery. 6. Meet or exceed performance metrics related to response time and customer satisfaction.

Requirements: 1. Resilient and hardworking personality traits. 2. Strong communication and problem-solving skills. 3. At least 1 year of experience in customer service or chat support. 4. Ability to work independently and manage time effectively. 5. High-speed internet connection and a quiet workspace at home. 6. Proficiency in typing and navigating web chat platforms.

Benefits: 1. Paid overtime for hours worked beyond the regular schedule. 2. Retirement plan options for eligible employees. 3. Paid sick leave for those times when you need to take care of your health.

Working Environment: At Raytheon, we strive for success in a high-energy workplace focused on delivering impactful results. Our team values collaboration, innovation, and dedication to providing exceptional service to our customers.

Deadline to Apply: Please submit your application by July 6, 2024.

Equal Opportunity Statement: Raytheon is an equal opportunity employer and is committed to providing a workplace that is free from discrimination and harassment. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.