Support Officer - Remote Work

Job Description:

Disney is seeking a motivated and resilient Support Officer to join our team in a remote work position based in Fort Worth, Texas. This part-time role is ideal for entry-level candidates with 0 years of experience who are looking to kickstart their career in a dynamic and fast-paced environment.

Responsibilities: 1. Providing remote support to customers and internal teams via phone, email, or chat. 2. Assisting with troubleshooting technical issues and providing solutions in a timely manner. 3. Collaborating with team members to escalate complex issues and ensure customer satisfaction. 4. Maintaining accurate records of customer interactions and resolutions in our CRM system. 5. Monitoring and analyzing support trends to identify areas for improvement. 6. Participating in team meetings and training sessions to enhance skills and knowledge. 7. Adhering to company policies and procedures to ensure compliance with regulations.

Requirements: 1. High school diploma or equivalent. 2. Excellent verbal and written communication skills. 3. Strong teamwork and collaboration abilities. 4. Analytical mindset with attention to detail. 5. Ability to multitask and prioritize workload effectively. 6. Proficiency in Microsoft Office and CRM software. 7. Resilient and motivated individual eager to learn and grow in a remote work environment.

Benefits: 1. Retirement plan 2. Joining Bonus 3. Vision insurance

Working Environment: At Disney, we foster transparency and open dialogue for effective communication at all levels. Our supportive team culture ensures that every employee has the opportunity to succeed and thrive in their role.

Deadline to Apply: June 29, 2024

Equal Opportunity Statement: Disney is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment where all employees are treated with respect and dignity. We welcome applicants from all backgrounds and encourage individuals with disabilities to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.