Web Chat Representative - Remote Work

The Web Chat Representative position at Duke Energy is a remote part-time job based in Seattle, Washington. This is an entry-level position that does not require any previous experience, making it perfect for those who are looking to start their career in customer service or communication.

Responsibilities: - Respond to customer inquiries via web chat in a timely and professional manner - Provide accurate information about Duke Energy products and services - Assist customers in resolving any issues or concerns they may have - Meet or exceed performance goals in areas such as response time, customer satisfaction, and resolution rate - Maintain a positive attitude and provide exceptional customer service at all times

Requirements: - Confident and energetic personality - Strong negotiation and presentation skills - Excellent written communication skills - Ability to multitask and prioritize in a fast-paced environment - High school diploma or equivalent - Availability to work flexible hours, including evenings and weekends

Benefits: - Retirement plan - Joining bonus - Remote work flexibility

Working Environment: At Duke Energy, we strive for excellence and uphold high standards in all of our endeavors. We believe in providing our employees with the tools and support they need to succeed in their roles.

Deadline to apply: June 12, 2024

Equal Opportunity Statement: Duke Energy is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, or any other basis prohibited by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.