Web Chat Specialist - Remote Work

Job Description: Arrow Electronics is looking for a part-time Web Chat Specialist to join our team in Austin, Texas. This is a remote work position at the Associate level, requiring a minimum of 3 years of experience in a similar role. The ideal candidate will be reliable, independent, detail-oriented, and have strong planning skills.

Responsibilities: - Engage with customers via web chat to provide support and assistance - Respond to inquiries in a timely and professional manner - Maintain a high level of customer satisfaction through effective communication - Collaborate with colleagues to ensure a seamless customer experience - Maintain accurate records of conversations and transactions

Requirements: - Minimum of 3 years of experience in a customer service role - Excellent written communication skills - Ability to work independently and manage time effectively - Attention to detail and strong problem-solving skills - Proficiency with online chat platforms and customer service software

Benefits: - Parental leave - Remote work flexibility - Retirement plan

Working Environment: Join a team that is at the forefront of the industry, delivering cutting-edge ideas and solutions. Arrow Electronics values creativity, innovation, and collaboration, providing a supportive and empowering work environment for all employees.

Equal Opportunity Statement: Arrow Electronics is an equal opportunity employer and is committed to creating a diverse and inclusive workforce. We welcome applications from all qualified individuals regardless of race, gender, disability, or any other protected status.

Deadline to Apply: July 14, 2024. Apply now to be considered for this exciting opportunity!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.