Housekeeping Turn Down Attendant - Part-Time

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Job Description - Housekeeping Turn Down Attendant - Part-Time

 

The 1,054-room Omni Boston Hotel at the Seaport is the newest luxury hotel in the City of Boston, and the most significant hotel project in the city for the last forty years. The property features seven outlets for drinking and dining, a signature spa, fitness center, and rooftop pool. It boasts more than 100,000 square feet of meeting and event space, and caters to the most discerning clientele.

The Omni Boston Hotel at the Seaport is located in the center of the bustling Seaport District. The AAA Four Diamond rated hotel boasts 1,054 finely appointed guestrooms with 52 suites, seven delectable experiences, a scenic  , a luxury  , and more than 100,000 square feet of meeting and event space allowing to provide each guest a unique and memorable experience. Come join the team that was voted “2023 Best Places to Work” by the Boston Business Journal!

 

Creativity must infuse everything we do, and everyone in the hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity. We believe there is always a way to make it work. If we don't have the solution, we dig deeper creatively to find one.

 

Grab the reigns and help shape the future of the Seaport’s best kept secret! Creativity must infuse everything we do, and everyone in the Hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity.

 

As a Turndown Attendant you will provide turndown services of guest rooms, and any additional duties as assigned in accordance with Omni standards.

• Responds to all guest requests appropriately.
• Always greet our guests warmly with a smile, call them by name whenever possible.
• Responsible to provide turndown services for assigned number of guest rooms.
• Perform all the functions of a Room Attendant and Housekeeping Houseperson as needed and warmly greet all of our guests.
• To provide full servicing of guest rooms upon request.
• Offer assistance and information to our guests.
• Removes room service trays from guest rooms.
• Responsible for restocking caddies and refilling chemical bottles for Guest Room Attendants.
• Encourages and builds mutual trust, respect and cooperation among co-workers. Treats co-workers fairly and equitably.
• Maintain a professional, neat and organized appearance according to Omni Boston Seaport standards.
• Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.
• Attend all required department trainings and meetings.
• Perform any other duties required by management.

• Excellent customer service and verbal communication skills.
• Maintain a professional business appearance, attitude, and performance.
• Prior housekeeping experience required or other relevant environmental services experience.
• Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting.
• Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.
• Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.
• Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times.
• Must have the ability to report to work on time and when scheduled.
• Must have the ability to stand and/or walk for extended periods of time.
• Must meet standards of appearance and maintain a high level of personal hygiene at all time.
• Ability to communicate both verbally and in writing in English with guests, management, and co-workers.
• Computer literacy to include: Payroll systems

 

PERKS AND BENEFITS:

  • A culture of fun, inclusion, and growth
  • Complimentary meals
  • Health Insurance and matching 401(k) after one year
  • Generous Paid Time Off offered after 90 days
  • Performance-driven, ALL-IN culture
  • Discounted associate rates at Omni properties nationwide

 

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:  EEOC is the Law Poster and the following link is the  OFCCP's Pay Transparency Nondiscrimination policy statement  If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to  .

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