Museum Guest Services Part-Time

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

More information at  OakViewGroup.com , and follow OVG on  Facebook ,  Instagram ,  Twitter , and  LinkedIn . 

The PT Museum Guest Services reports directly to the General Manager. This position performs administrative support functions including acting as a front-line customer service representative while greeting visitors and answering the Museum’s main phone lines. Employee is responsible for; and performs specialized office/clerical work of a difficult complex nature and does related work as required for all departments as assigned. Represents the venue as the initial contact for prospective clients and the general public and provides overall administrative support.

Represents the venue as the initial contact for prospective clients and the general public and provides overall administrative support. The Museum Assistant may be asked to file or input data onto spreadsheets for either marketing, finance or other departments.

This role will pay an hourly wage of $13.00. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Please run this job posting thru May 31st.

The Terre Haute Convention Center opened in the spring of 2022. It offers more than 12,000 sq. ft. of flexible ballroom space with the ability to seat up to 1000 attendees for a large general session or 700 for a formal dinner. With the flexibility of the space, planners have the ability to host a full conference with meals and breakout sessions. The convention center will have on-site catering, audio-visual services, professional event staff and event planning, and first-class service. Attendees from the region and afar will enjoy the convenience of the connected hotels and parking garages, making location and ease for guests more than ideal for conventions.

• Monitor capacity of museum attendance.
• Responsible for opening and closing of Museum during office hours. And, ensuring that ballroom doors to the Terre Haute Convention Center are locked.
• Scheduling of school tours and respective parking for traffic and buses.
• Answers the Museum main phone line and directs calls to the appropriate individual or department.
• Analyzes complaint calls and directs to the appropriate department head.
• Provides basic clerical support services including filing, maintenance of attendance reports and record keeping.
• Maintains office equipment including computer, printer and copy machine.

• High School diploma.
• Two years working with the public in an office environment.
• Combined education/experience maybe evaluated to meet minimum requirements.

• The incumbent must have the demonstrated ability to effectively multi-task, organize and prioritize tasks; be reliable and punctual, and willingly assist the Terre Haute Convention Center staff where needed. The ability to proactively focus on and prioritize the duties that are most critical and time-sensitive is a critical requirement of this position.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.