(2025-26) Bilingual Front Office Support Specialist

Job Title: Bilingual Front Office Support Specialist (Spanish/English)

Reports To: Operations Manager

FLSA Status: Non-Exempt

Location: Chattanooga, TN

Work schedule: 8:00 AM to 3:00 PM, Monday-Thursday

Position Overview:

Chattanooga Preparatory School is seeking a part-time (~26 hours/week) bilingual (Spanish/English) Front Office Support Specialist to serve as the welcoming face of our school and provide essential support to our front office operations. This individual will primarily serve as the receptionist and assist with visitor management, student records, and communication with families.

Key Responsibilities:

Reception & Visitor Support

• Greet and assist all visitors, students, and families with professionalism and warmth.
  Serve as the primary point of contact for Spanish-speaking families and visitors.


• Manage the visitor check-in/check-out process and maintain front desk organization.


• Answer and route incoming calls and messages, assisting Spanish-speaking callers as needed.
  
  

Front Office Administrative Support

• Support student record keeping, including enrollment, withdrawal, and attendance documentation in systems such as PowerSchool.


• Translate school documents and provide in-person interpretation as needed.
  Help prepare and distribute school communications to families in both English and Spanish.


• Support front office staff with general administrative tasks including copying, filing, and mail distribution.
  
  

Operational Coverage

• Provide backup support for front office staff and assist with day-to-day office functions.
  
  

Qualifications:

• High school diploma or GED required; associate degree preferred.


• Fluent in both Spanish and English (spoken and written) — required.


• Strong communication and customer service skills.
  Previous experience in a receptionist, school office, or administrative role preferred.


• Comfortable using computers and systems such as PowerSchool, Microsoft Office, and Google Workspace.


• Organized, dependable, and able to multitask in a fast-paced school setting.


• Commitment to the mission and values of Chattanooga Preparatory School.
  

Position Details:

• $16/hour


• 8:00 AM to 3:00 PM, Monday-Thursday


• This position operates in an office environment and school setting and routinely uses standard office equipment such as computers, phones, photocopiers, scanners, and filing cabinets.


• Work environment is indoors with majority of time spent sitting at a desk.


• Ability to stand, bend, stoop, sit, walk, twist and turn.


• Ability to lift up to 25 pounds occasionally.

This is a part-time, school-calendar based role that is not currently benefits eligible