Ad Coordinator

We are seeking a meticulous and organized Legal Advertising Coordinator to join our team. The ideal candidate will have a strong background in handling legal notices, typesetting, proofreading, and providing exceptional customer service. This role involves processing various probate, civil, government and business notices, managing customer inquiries, and supporting multiple administrative functions. 

Responsibilities:

·       Gather and collect Fictitious Business Names (FBN) and mail letters to new FBN customers

·       Handle and Name changes, and other such legal notices for customers, providing tear sheets to customers regularly and as needed.  

·       Schedule and Name changes, and other such legal notices for publication in different newspapers, including our back-office publications. 

·       Assist walk-in customers requiring assistance with processing name changes, and other such legal notices, providing exceptional customer service throughout the process. 

·       Process payments for customers daily, ensuring accuracy and compliance with established procedures. 

·       Occasionally process government notices as needed, maintaining attention to detail and adherence to deadlines. 

Requirements:

·       Strong organizational skills with the ability to manage multiple tasks simultaneously. 

·       Excellent communication and interpersonal skills, with a customer-focused approach. 

·       Detail-oriented and able to maintain accuracy in a fast-paced environment. 

·       Proficiency in Microsoft Office suite and other relevant software applications. 

·       Ability to work independently as well as part of a team. 

·       Willingness to learn and adapt to new tasks and responsibilities. 

·       Experience in processing payments and handling customer inquiries preferred. 

The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties; additional responsibilities may be assigned.

Equal Opportunity/Affirmative Action Employer: Employment at Daily Journal is based solely upon the qualifications of the individual applicant, regardless of race (including traits historically associated with race, such as hair texture and protective hairstyles), ethnicity, religion, color, sex (including childbirth, breast feeding and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state and local laws. This policy applies to all personnel actions and decisions, including recruiting, hiring, discipline, training, transfers, compensation, benefits, promotions and terminations, leaves of absence, benefits, and other terms and conditions of employment.